Grievance Complaint Procedures for Students

Think about the type of problem you are experiencing.  Then read the brief descriptors below describing each of the procedures to determine which one is most likely to help you.   Click on the link for more information.

GRIEVANCES

Student Complaints Resolution Policy

Consistent with its aim to provide a high quality service to every student and with the principles of the University's Charter of Student Rights, the University welcomes students’ feedback about their University experience and provides a grievance resolution process designed to address effectively and fairly every grievance or appeal registered by a student about any aspect of that experience.

APPEALS

Appeals process in the case where there is dissatisfaction with an assessment result and/or progress status

This process applies to all students enrolled in courses of the University, other than candidates for the degree of Doctor of Philosophy and for the degree of Master by research (by thesis) encompassing:

• Appeals against academic assessment;
• Appeals against the award of a progress status;
• Appeals against the result of an application for special consideration in relation to an individual student;
• Appeals against the application of scaling or other adjustment systems; and
• Appeals against non-adherence to the Assessment Mechanism Statement for the unit.

Appeals Procedure for Research Higher Degree by Thesis & PhD Preliminary Course Candidates

A Candidate who is enrolled for the degree of Doctor of Philosophy, the degree of master by research (by thesis) or in a PhD preliminary course may appeal against a decision of the Board of Graduate Research School in relation to

(a) a determination of unsatisfactory progress;

(b) classification of the thesis or other examinable work;

(c) exclusion from the course after a determination of unsatisfactory performance.

http://www.postgraduate.uwa.edu.au/home/current/policies/appeals

 

STUDENT CONDUCT

Research Ethics and Research Misconduct

Research and the pursuit of the truth are vital functions of this University. The broad principles that guide research have long been established, and central to these are the maintenance of high ethical standards, and validity and accuracy in the collection and reporting of data. The Guidelines on Research Ethics and Research Misconduct provide a framework for sound research practice and for the protection of individual research workers, including both staff and postgraduate research students, from possible misunderstandings.

http://www.research.uwa.edu.au/page/16826  

Student Discipline (Misconduct)

The purpose of these regulations is to inform students of behaviour which the University regards as misconduct, to implement fair and just procedures for dealing with cases of possible misconduct and to provide for the imposition of penalties for misconduct.  These regulations incorporate an appeals process.

http://www.secretariat.uwa.edu.au/home/policies/discip?f=77075

Ethical Scholarship, Academic Literacy and Academic Misconduct

The University of Western Australia strongly supports teaching and learning taht promotes academic literacy and ethical scholarship for all staff and students.  As part of this commitment, UWA has guidelines relating to Academic Misconduct (including plagiarism).  It also has a range of resources for students and staff which further strengthen academic literacy and ethical scholarship at UWA.

Available guidelines and information to assist staff and students include:

• Academic Conduct. Guidelines for Faculties and Other Teaching and Supervision Sections at UWA: Ethical Scholarship, Academic Literacy adn Academic Misconduct (updated 26 October 2004) 
• Principles of Ethical Scholarship and Academic Literacy at UWA (Updated 13 March 2007, 77kb)